Merchant app

Get access to the SmartDrop merchant app.

Use the merchant app to reserve locker space, create parcel drop-offs, receive deposit instructions, and monitor collections from one dashboard. The platform is live; public locker use begins when pilot sites open. Ask our team about access and support for your device.

Create locker drop-offs for customers

Receive secure deposit and pickup instructions

Track parcel status from deposit to collection

Pay by M-Pesa and receive parcel updates

Request merchant app access Request a demo

App access requests open WhatsApp. Our team will confirm availability and installation instructions for your device.

Prefer to use a basic phone? SmartDrop USSD is live on Safaricom. Dial *657*090# and follow the menu, with no app or mobile data needed.

Join the merchant pilot

Interface illustration · sample data, not a live booking.

SmartDrop Merchant

Locker drop-off

Locker

Demo cabinet

Size

Medium

Pickup details

Sent after deposit

Status

Ready for rider

Drop-off window active

Rider can scan locker QR and enter PIN.